Returns & Exchanges

At Wanbo, we stand by the quality of our projectors and electronics with a hassle-free 30-day return policy. If you are not completely satisfied with your purchase, we are here to help you with a seamless exchange or refund process.

Return Process

• 1.
  Initiate Your Request

  Contact our support team within 30 days of delivery with your order number and a brief explanation of the reason for return.

• 2.
  Receive Authorization

  Once approved, our team will provide you with a Return Merchandise Authorization (RMA) number and the prepaid shipping label for your electronics.

• 3.
  Pack Securely

  Place the device in its original packaging including all cables, remotes, and manuals to ensure the item is protected during transit.

• 4.
  Inspection and Refund

  After our technicians verify the item's condition at our warehouse, your refund or exchange will be processed within 5-7 business days.